contact greatbear

For any tape restoration, preservation and digitising enquiries and questions please feel free to contact us by phone, in person or email using the form below:

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Customer Tape Assessment Form

If you’d like to send in any tapes you have for assessment, feel free to download and print our tape assessment form here:

Great Bear Customer Tape Assessment form

Non-Disclosure Agreements (NDAs)

Great Bear often transfer material that our customers consider sensitive or confidential. We regularly work under Non-Disclosure agreements.

Insurance and damage

In the eyes of insurance companies, the value of recordings made on obsolete analogue and digital formats is undefinable unless documented in a previous transaction.

General insurance cover is therefore unavailable for the tapes we digitise.

Customers send us their material on the basis that Great Bear Analogue and Digital Media will not be liable for any loss or damage to the tapes.

We do recognise, of course, that your tapes are likely to have immense personal value to you. If appropriate, we recommend you acquire Specialist Insurance Cover before sending us your tapes.

Other useful information

For an article that explains why we no longer deliver files to CD-R or DVD-R, please click here.

Click here to download a PDF of the 2016 Great Bear Analogue and Digital Media ‘informercial.’

If you’d like to know more about what happens to your tape when you send it to us, click on this link to find out.

Personal visits

Personal visits are very welcome but please call us on 0117 985 0500 before your intended visit to arrange a time.

Please note the Greatbear studio is situated up a flight of stairs and there is no lift. It is therefore inaccessible if you are in a wheelchair or find it difficult to use stairs.

If you require assistance to visit Great Bear, let us know when you plan to arrive and we can arrange to meet you downstairs.

Greatbear analogue and digital media ltd.
Unit 26, The Coach House,
2 Upper York St.
Bristol, BS2 8QN

0117 985 0500

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